To place an order, a full payment will be taken at time of purchase. Once your pre-order item(s) arrives from the brand, your order will be shipped directly to you. 

 

  • How long does it take to receive my pre-order?

 

The estimated delivery window for preorder pieces is located before you checkout in your cart and in your order confirmation email. This delivery window is provided directly by the brands based on when they expect to be able to fulfill your order. We generally are not able to provide a more specific date of delivery until the products have been received from the brand.

  • When will the delivery be if I have ready stock item and pre-order item in the same cart?

Your items will be delivered together once the pre-order product has arrived to our warehouse. You may choose to check out in a separate transaction, should you prefer to receive the ready stocks item earlier.